Our Roading Network

If you’ve noticed a pothole, cracked footpath, missing street sign or broken streetlight that needs repair, then the Council would like to know about it.

Perhaps the kerb is breaking up or there’s glass and rubbish all over the street? You believe that the road is dangerous around a particular corner or intersection, or motorists are speeding down your street?

If the answer is yes to any of the above, then contact the Council's Customer Services Centre, as there may be changes or repairs made that could alleviate these problems. The Council's Roading engineers will investigate any problems and if necessary, take appropriate remedial action.

Code of Practice for working in the road

Road repairs, new works and footpath maintenance

Can you see what’s coming? Are vehicles speeding down your street?

Code of Practice for working in the road

The Road Controlling Authorities (RCA's) within the Auckland Region and the Auckland Utility Operators Group (AUOG) have worked together to produce a consistent set of standards for working in the road.

Road Repairs, New Works and Footpath Maintenance

The Council maintains all public roads and footpaths in the District. To ensure the safety of pedestrians and vehicles in our District, a work programme for new works, road and footpath repair and maintenance is scheduled annually. A list of roading projects can be found in the Council’s Long Term Council Community Plan (LTCCP) 2004 - 2014.

You can view a copy of the schedule, or contact our Customer Services Centre for more information. If it is not due for repair, our Customer Services staff can take down your concerns and pass it onto our roading engineers for review and action.

To make sure that it’s fixed quickly, the Council needs to know as much of the following information as possible:

1.          Where is the problem? eg street name and number the problem is outside of.

2.          What is the problem?

• If the problem is a pothole, is water associated with it?

• If it is a problem with a footpath, could it cause serious injury? 

3.          Who caused the damage? eg. builders, utility company, tree roots.

Can you see what’s coming? Are vehicles speeding down your street?

If you’re experiencing problems with, or are concerned with the layout of intersections or the speed at which motorists are travelling down your street, then we’d like to know about it.

The best way to let us know about the problem is to contact Council's Customer Service Centre or telephone 09 295 1300. Our staff will record the details of the situation. These are then passed onto the Council's Roading Engineer, who will carry out investigations into vehicle speed issues.